Troubleshooting – Xoro HTL 400T User Manual

Page 42

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20

HTL 400T

English

Troubleshooting

Check the following guide for the possible cause of a problem before contacting
service.
Technical Support of Xoro/MAS:

•

Tel.: +49 40 77 11 09 17

•

Fax: +49 10 77 11 09 15

•

Internet: www.xoro.de/support.htm

Symptom Correction
No DVB-T recep-
tion / serious distor-
tion by mosaics or
artefacts/ freeze
pictures

•

Switch the player into the DVB-T mode.

•

No DVB-T reception in your region.

•

Realign the antenna. Please pay attention to the
direction of the antenna tower.

•

Retry the Auto Scan.

No power

•

Plug the power cord into the outlet tightly and turn on
the power.

•

Press and hold the POWER button more than 3
seconds.

•

Charge the battery

Can not scan
programs

•

Adjust the antenna

•

Refer settings for searching

No picture / no
coloured pictures

•

Control the video output mode in the setup.

No sound output

•

Increase volume

Audio without
function or can no
choose

•

Change audio track

•

Other audio track is available

Subtitle without
function or can no
choose

•

Change subtitle track

•

Subtitles are not supported

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