SENA Serial_IPTM Redirector 4.3 - Manual (Page 74)

1. Verify that your serial server is at the IP address you expect.
2. Verify your server configuration is providing devices for access at the TCP port number
you expect.
Note: In many cases the Port Number is determined when the serial server is configured.
There is no "correct" value that works for every type of serial server.
User authentication error messages.
If the Wizard encounters a problem related to user authentication (credentials), the Status panel
will contain one of the following messages:
●
Server expecting username
●
Server expecting password
●
Username and/or password incorrect
●
No login/password prompts received from the server
●
Server requires username/password login
●
"Prompt at Login" selected but no credentials present
●
"Windows Credentials" selected but no credentials present
If such errors appear, one of the following conditions is present:
1. The Configuration Wizard detects a username prompt but the Username field is empty.
2. The Configuration Wizard detects a password prompt but the Password field is empty.
3. The user entered a username and/or password, but the Configuration Wizard does not see
any recognizable prompts. The most common cause is that the serial server's user
authentication is not enabled; therefore the username and password should be left blank.
4. The Configuration Wizard detects the server repeatedly requesting the
username and/or password. A username and/or password must be entered for
a successful connection.
5. The “Prompt at Login” option was selected but no credentials were entered.
Return to the Control Panel and select “Prompt Now”. Once credentials are
entered, this error should not appear.
6. The “Use Windows Credentials” option was selected but no credentials were
stored. The user must logoff/on after selecting to use ‘Windows Credentials” in
order for the credentials to be stored.
Log Panel
If the Status panel indicates an error, the Log panel will one or more messages that provide more details. These
messages include:
●
Bad IP address
●
Server disconnected prematurely
●
Internal error