Troubleshooting – Xoro HRT 7000 User Manual

Page 40

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40

HRT 7000

Engl

ish

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:

•

Tel.: +49 40 77 11 09 17

•

Fax: +49 77735515

•

Internet: www.xoro.de/support.htm

Symptom Correction

No DVB-T reception /
serious distortion by
mosaics or artefacts/
freeze pictures

•

No DVB-T reception in your region.

•

Realign the antenna. Please pay attention to the
direction of the antenna.

•

Please use a bigger antenna or an aerial antenna.

•

Retry the Auto Scan.

No power

•

Plug the power cord into the outlet tightly and turn on
the power.

Can not scan programs

•

Adjust the dish

•

Refer settings for searching

No picture / no
coloured pictures

•

Control the connection to the TV set.

•

Control the video output mode in the setup.

•

Press DTV/VCR button. Maybe you sets the second
SCART (VCR) into the input mode.

•

TV channel or program is scrambled

Remote control does
not work

•

Change the batteries.

•

Operate within normal range (max. 5 meters, 30 °)

•

The sensor is pointed to by b► light.

No sound

•

Cancel Mute. Press MUTE button

•

Increase volume. Press VOL+ button

•

Pay attention to connection to TV set or amplifier.

Audio / Subtitle without
function or can no
choose

•

Change audio track (press AUDIO button)

•

Change subtitle track (press SUBTITLE button)

•

Other audio track is not supported

•

Subtitles are not supported by broadcaster

No Recording

•

No USB is connected.

•

No free space on the storage.

Recording has jerkings
or other mal functions

•

The connected storage is too slow. Please use only
USB-Sticks with 8 GB or higher.

•

Please control the reception quality of the antenna and
align them for getting better quality.

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