Troubleshooting – Xoro HRT 7000 User Manual

Page 40

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HRT 7000

Engl

ish

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:

Tel.: +49 40 77 11 09 17

Fax: +49 77735515

Internet: www.xoro.de/support.htm

Symptom Correction

No DVB-T reception /
serious distortion by
mosaics or artefacts/
freeze pictures

No DVB-T reception in your region.

Realign the antenna. Please pay attention to the
direction of the antenna.

Please use a bigger antenna or an aerial antenna.

Retry the Auto Scan.

No power

Plug the power cord into the outlet tightly and turn on
the power.

Can not scan programs

Adjust the dish

Refer settings for searching

No picture / no
coloured pictures

Control the connection to the TV set.

Control the video output mode in the setup.

Press DTV/VCR button. Maybe you sets the second
SCART (VCR) into the input mode.

TV channel or program is scrambled

Remote control does
not work

Change the batteries.

Operate within normal range (max. 5 meters, 30 °)

The sensor is pointed to by b► light.

No sound

Cancel Mute. Press MUTE button

Increase volume. Press VOL+ button

Pay attention to connection to TV set or amplifier.

Audio / Subtitle without
function or can no
choose

Change audio track (press AUDIO button)

Change subtitle track (press SUBTITLE button)

Other audio track is not supported

Subtitles are not supported by broadcaster

No Recording

No USB is connected.

No free space on the storage.

Recording has jerkings
or other mal functions

The connected storage is too slow. Please use only
USB-Sticks with 8 GB or higher.

Please control the reception quality of the antenna and
align them for getting better quality.

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