Armasight NSGN150001F6DA1 N-15 FLAG Night Vision Goggles - Manual (Page 9)

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1.2.4 OBTAINING WARRANTY SERVICE
To obtain warranty service on your unit, the End-user (Customer) must notify the Armasight service
department via email. Send any requests to [email protected] to receive a Return Merchandise
Authorization number (RMA). When returning any device, please take in the product to your retailer, or
send the product, postage paid and with a copy of your sales receipt, to Armasight Corporation’s ser-
vice center at the address listed above. All merchandise must be fully insured with the correct postage;
Armasight will not be responsible for improper postage or merchandise that becomes lost or damaged
during shipment. When sending product back, please clearly write the RMA# on the outside of the
shipping box. Please include a letter that indicates your RMA#, the Customer’s Name, a Return Address,
reason for the return, Contact information (valid telephone numbers and/or an e-mail address), and
proof of purchase that will help us to establish the valid start date of the warranty. Product merchan-
dise returns that do not have an RMA# listed may be refused, or a significant delay in processing may
occur. Estimated Warranty service time is 10-20 business days. The End-user/ Customer is responsible
for postage to Armasight for warranty service. Armasight will cover return postage/ shipping after war-
ranty repair to the End-user/ Customer only if the product is covered by the aforementioned warranty.
Armasight will return the product after warranty service by domestic UPS Ground service and/ or do-
mestic mail. Should any other requested, required or international shipping methods be necessary, the
postage/ shipping fee will be the responsibility of the End-user/ Customer.
1.3 LIST OF ABBREVIATIONS
C Celsius (Centigrade)
CCW counterclockwise
Cont’d Continued
CW clockwise
Dia diameter
F Fahrenheit
FOV Field of View
g gram
Gen Generation
H Height
hr hour
IR infrared
IIT Image Intensifier Tube
L Length
LED Light Emitting Diode
lx lux
m meter
mA milliampere
min minute
mm millimeter
mW milliwatt
nm nanometer
No Number
NV Night Vision
NVD Night Vision Device
Para Paragraph
PMCS Preventive Maintenance Checks
and Services
QRM Quick Release Mount
QTY Quantity
RMA# Return Merchandise Authoriza-
tion number
s second
seq sequence
SR Service Representative
VDC Volts Direct Current
V Volt
W Width