Xylem IMVIC R01 Model VIC Vertical Industrial Turbine Can Pumps - Manual (Page 30)

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Repair Parts – SECTION 7
ORDERING PARTS
When ordering spare or replacement parts, the pump
serial number and size and type of pump must be given.
This can be found on the nameplate furnished with the
unit. Give the complete name and reference number
of each part as indicated on the applicable sectional
drawings, Figure 1 or Figure 2, and the quantity
required.
STOCKING SPARE PARTS
Spare parts to be kept in inventory will vary according
to service, field maintenance, allowable down time and
number of units. A minimum inventory of one complete
set of bearings and one spare of each moving part is
suggested.
RETURNING PARTS
A completed Return Material Authorization (RMA)
form must accompany all materials returned to the
factory. The RMA forms can be obtained direct
from the factory or through your local Goulds Water
Technology representative. The RMA form must be
filled in completely and forwarded as directed thereon.
Parts being returned under warranty claim must have a
complete written report submitted with the RMA form.
Returned material must be carefully
packaged to prevent transit damage -
the factory cannot assume any responsibility for parts
damaged in transit.
CAUTION