Simple troubleshooting – Neff C77V60N2 User Manual

Page 56

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Neff

C77V60N2 | 03/2011

56 | English

Simple troubleshooting

Problem

Cause

Solution

Coffee is too “bitter”.

The grinding setting is too fine

or the pre-ground coffee is too

fine.

Adjust the grinding unit to a

coarser setting or use coarser

pre-ground coffee.

Unsuitable type of coffee.

Change the type of coffee.

Display shows

Error

Please contact hotline

.

The appliance has a fault.

Call the hotline (see rear

cover).

The water filter does not

stay in position in the water

tank.

The water filter is not

mounted correctly.

Firmly press the water filter

straight down into the tank

connection.

The coffee grounds are not

compact and are too wet.

The grinding setting is too

fine or too coarse, or not

enough ground coffee has

been used.

Adjust the grinding unit to a

coarser or finer setting, or

use 2 level measuring spoons

of ground coffee.

Display shows

Clean brewing unit

.

Brewing unit is soiled.

Clean brewing unit.

Too much pre-ground coffee

in the brewing unit.

Clean brewing unit.

(Pour in no more than 2 level

measuring spoons of ground

coffee).

The brewing unit’s mechanism

is stiff.

Remove the brewing unit and

treat with a special grease

intended for this purpose

(Order No. 311368), see

“Daily maintenance and

cleaning”.

Coffee or milk froth quality

varies considerably.

Build-up of limescale in the

appliance.

Descale the appliance with

two descaling tablets as de-

scribed in the instructions.

Water dripped onto the

inner floor of the appliance

when the drip tray was

removed.

Drip tray removed too early.

Wait a few seconds after the

last drink was dispensed be-

fore removing the drip tray.

If you are unable to solve the problem, do not try to find the fault yourself or dismantle the

appliance or repair it yourself. Call the hotline (see rear cover).

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