Troubleshooting – AT&T EL52209 User Manual

Page 55

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Appendix C

50

Troubleshooting

• Reset the telephone base. Unplug the electrical

power. Wait for 15 seconds then plug it back in. Allow
up to one minute for the cordless handset and
telephone base to reset.

• Other electronic products can cause interference with

your cordless phone. Try installing your phone as far
away from these types of electronic devices as
possible: television sets, VCRs, or other cordless
telephones.

The batteries do
not hold a charge.

• If the cordless handset is in the telephone base or

charger and the charge light does not come on, refer
to The charge light is off (page 53) in this Trouble-
shooting
guide.

• Charge the battery in the cordless handset for at

least 16 hours. For optimum daily performance, return
the cordless handset to the telephone base or
charger when not in use.

• If the battery is depleted, it may take approximately

ten minutes to charge the handset before it shows
LOW BATTERY, refer to page 5 for details.

• You may need to purchase a new battery. Please

refer to Battery installation & charging (pages 5-6)
in this user’s manual.

I get noise, static,
or weak signals
even when I’m
near the telephone
base.

• If you subscribe to high-speed Internet service (digital

subscriber line - DSL) through your telephone lines,
you must install a DSL filter between the telephone
base and the telephone wall jack (see page 4). The
filter prevents noise and caller ID problems caused by
DSL interference. Please contact your DSL service
provider for more information about DSL filters.

• You may be able to improve the performance of your

cordless phone by installing your new telephone base
as far as possible from any other existing cordless
telephone system that may already be installed.

• Other electronic products can cause interference to

your cordless phone. Try installing your phone as far
away from the following electronic devices as
possible: television sets, VCRs, or other cordless
telephones.

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