Troubleshooting – AT&T CL81219 User Manual

Page 48

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43

Appendix D

Troubleshooting

I cannot dial out.

First try all the suggestions above.
Make sure you have a dial tone before dialing. The
cordless handset might take a second or two to find
the telephone base and produce a dial tone. This is
normal. Wait an extra second before dialing.
Eliminate any background noise. Noise from a
television, radio or other appliances might cause the
phone to not dial out properly. If you cannot eliminate
the background noise, first try muting the cordless
handset before dialing, or dialing from another room
with less background noise.
If the other phones in your home are having the same
problem, contact your telephone service provider
(charges might apply).


My cordless
handset isn’t
performing
normally.

Make sure you plug the power cord securely into the
telephone base. Plug the power adapter into a different,
working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone
base. You might have moved out of range.
Reset the telephone base. Unplug the electrical power.
Wait for 15 seconds then plug it back in. Allow up to
one minute for the cordless handset and telephone
base to reset.
Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless telephones.

The handset
registration is
unsuccessful.

Follow the steps below to re-register the handset.
1. Make sure the handset is out of the telephone base or

charger and shows

NOT REGISTERED before you begin

registration.

2. Press and hold

HANDSET LOCATOR for about four

seconds (until the red

IN USE light on the telephone

base is on) and then release the button.

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