Further enhancing reliability, Additional resources, Troubleshooting – INSTEON iMeter Solo (2423A1) Manual User Manual
Page 9: Specifications, certification, and warranty, Specifications, Certification
iMeter Solo Owner’s Manual
Page 9 of 10
Further Enhancing Reliability
As signals travel via the power line or RF throughout the home, they naturally become weaker the farther they travel.
The best way to overcome weakened signals is to increase the coverage of the mesh network by introducing more
INSTEON devices.
It is possible that some audio-video devices, computers, power strips, or other electrical equipment may attenuate
INSTEON signals on the power line. You can temporarily unplug suspected devices to test whether the INSTEON
signal improves. If it does, then you can plug in filters that will permanently fix the problem.
ADDITIONAL RESOURCES
Find home automation solutions, helpful tips, interactive demos, videos, user forums, and more at the
Smarthome Learning Center:
TROUBLESHOOTING
Problem
Possible Cause
Solution
The Status LED on
iMeter Solo is not
turning on.
iMeter Solo may not be
getting power.
Make sure iMeter Solo is not plugged into a switched
outlet that is turned off.
iMeter Solo is locked
up.
A surge or excessive noise
on the power line may have
glitched it.
Unplug iMeter Solo for at least 10 seconds and then
reinstall.
If the above doesn’t work, perform a factory reset.
See Resetting iMeter Solo to its Factory Default
Settings.
If you have tried these solutions, reviewed this Owner’s Manual, and still cannot resolve an issue you are
having with iMeter Solo, please call:
INSTEON Gold Support Line
800-762-7845
SPECIFICATIONS, CERTIFICATION, AND WARRANTY
Specifications
View specifications for iMeter Solo at:
www.smarthome.com/2423A1.html
Certification
This product has been thoroughly tested by Intertek Testing Services NA, a nationally recognized independent
third-party testing laboratory. The North American ETL Listed mark signifies that the device has been tested to
and has met the requirements of a widely recognized consensus of U.S. and Canadian device safety
standards, that the manufacturing site has been audited, and that the manufacturer has agreed to a program of
quarterly factory follow-up inspections to verify continued conformance.