CognitiveTPG CRx User Manual
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Chapter 5: USB A Host
5. The printer reads the file in the CognitiveTPG\Firmware folder, and determines if it
contains a firmware upgrade.
6. If a firmware upgrade is needed, the printer reads the contents of the firmware file,
then re-programs the printer flash memory, and finally reboots. At this time, the
new firmware is loaded and executed in the C Series printer.
NOTES: THE PRINTER WILL ONLY READ THE CONTENTS OF THE USB FLASH DRIVE IF IT IS
INSERTED AFTER THE PRINTER IS READY.
DO NOT MODIFY THE FIRMWARE FILE NAME AS DISTRIBUTED BY CognitiveTPG. THE
PRINTER USES THE FILENAME TO KNOW WHETHER THE FIRMWARE IMAGE CONTAINED
IN THE FILE REPRESENTS AN UPGRADE. CHANGING THE FILENAME WILL RESULT IN
UNEXPECTED RESULTS.
TO GET CONSISTENT RESULTS, THERE SHOULD BE ONLY ONE FILE IN THE CognitiveTPG\
FIRMWARE FOLDER.
IF THE FILE WILL NOT LOAD FROM THE USB FLASH DRIVE, IT MAY BE INCOMPATIBLE OR
IT MAY CONTAIN FIRMWARE THAT IS EARLIER THAN WHAT IS CURRENTLY RUNNING.
PLEASE VERIFY THAT THE FIRMWARE FILE CONTAINED IN THE FOLDER IS PROPER FOR
THE PRINTER. IF IT STILL WILL NOT LOAD, USE THE ADMINISTRATOR CONFIGURING TOOL
TO LOAD THE FIRMWARE.