Appendix b – how to get assistance, Technical support – Impulse 2105R User Manual

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Appendix B – How To Get Assistance

Begin by reading the Troubleshooting Guide (Appendix A). This will help solve
most common problems.

1. When calling for technical assistance, please have the device installed and

ready to run diagnostics. If possible, have your user manual and current
adapter settings ready.

2. The Sealevel website is an excellent resource located at

www.sealevel.com

.

The most current software updates and user manuals are available via our
homepage by clicking on the 'Drivers' or 'Manuals' links located under
‘Technical Support.’ Manuals and software can also be downloaded from
the product page for your device.

3. The FAQ section of our website answers many common questions. Refer to

this helpful resource by visiting

www.sealevel.com/faq.asp

.

Technical Support

Monday – Friday
8:00 am to 5:00 pm EST
Phone: +1 (864) 843-4343
Email:

[email protected]

RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL
SYSTEMS BEFORE RETURNED MERCHANDISE WILL BE ACCEPTED.
AUTHORIZATION CAN BE OBTAINED BY CALLING SEALEVEL
SYSTEMS AND REQUESTING A RETURN MERCHANDISE
AUTHORIZATION (RMA) NUMBER.

© Sealevel Systems, Inc.

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SeaLINK+232-DB9 User Manual

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