Appendix b - how to get assistance – Impulse 2403 User Manual
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Appendix B – How To Get Assistance
Sealevel Systems SeaPORT+4 Page
11
Appendix B - How To Get Assistance
Please refer to
Appendix A - Troubleshooting prior to calling Technical Support.
1. Read this manual thoroughly before attempting to install the
adapter in your system.
2. When calling for technical assistance, please have your user
manual and current adapter settings. If possible, please have the
adapter connected in a computer ready to run diagnostics.
3. Sealevel Systems maintains a home page on the Internet. Our
home page address is
e latest software
updates, and newest manuals are available via our FTP site that
can be accessed from our home page.
4. Technical support is available Monday thru Friday from 8:00 a.m.
to 5:00 p.m. Eastern time. Technical support can be reached at
(864) 843-4343.
RETURN AUTHORIZATION MUST BE OBTAINED FROM
SEALEVEL SYSTEMS BEFORE RETURNED MERCHANDISE WILL
BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY
CALLING SEALEVEL SYSTEMS AND REQUESTING A RETURN
MERCHANDISE AUTHORIZATION (RMA) NUMBER.