Pinging your ip address – Axis Communications 230 MPEG-2 User Manual

Page 42

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Troubleshooting

AXIS 230

42

Pinging Your IP Address

By sending a packet to the specified address and waiting for a reply, the Ping utility can

determine whether a specific IP address is accessible. It also provides a useful method for

confirming addressing conflicts with your AXIS 230 on the network.

Follow the instructions below to ping your unit:

1. Start a Command window and type

ping x.x.x.x

, where

x.x.x.x

is the IP address of

the AXIS 230.

2. If you receive the reply

destination host unreachable,

then the AXIS 230 is not

accessible on your subnet. You must obtain a new IP address and reinstall the unit.

If this does not solve the problem, disconnect the AXIS 230 from the network and run Ping
again. See the table below for an interpretation of the results.

Ping Reply

Interpretation and recommendation

Reply from <IP address>: bytes = 32; time = 10
ms.....

The IP address is already in use and cannot be used again. You must obtain a
new IP address.

Request timed out

This IP address is not used and is available for use with your AXIS 230. If you
already installed the unit using this IP address, the installation may have
failed. Reinstall the unit. Also check all cabling.

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