Electrode care and maintenance, Troubleshooting – Nova-Tech Ion 6+ User Manual
Page 19
 
Instruction Manual
pH 5+, pH 6+, Ion 6+
-16-
5. ELECTRODE CARE AND MAINTENANCE
For best results, keep the ISE capped dry and pH/ORP electrode bulb wet. Store the 
pH/ORP glass bulb with pH electrode storage solution. NEVER use deionised water for 
storage. Wash electrodes with clean water after each use. 
Your ISE or pH electrode is susceptible to contamination or dirt. Clean as needed using 
mild detergent and warm water. Blot the probe gently with a soft tissue paper. Avoid 
excessive drying of the glass membrane and avoid touching it with your fingers. 
Recalibrate after cleaning. 
6. TROUBLESHOOTING
Problem Cause
Solution
No display
Batteries not in place.
a) Insert batteries.
b) Re-insert batteries in correct polarity.
“---“ on 
display 
Ion 6+ does not have 2 
point calibration 
Perform 2 or 3 point ion calibration.
“LO” displays 
in the LCD 
Low battery
Replace batteries.
Unstable 
reading 
a) Electrode not deep
enough in sample
b) Dirty electrode.
c) Broken electrode
a) Place electrode deeper in sample.
b) Clean electrode and recalibrate.
c) Replace electrode.
“Er1” display
Buffer value out of 
tolerance 
Use new pH buffer solution and recalibrate. Ensure 
correct pH buffer group was selected. 
“Er2” display
Single point calibration
Perform at least 2 point calibration. (Ion 6+).
“Er3” display
ISE slope not within the 
specified tolerance 
Check ISE is in good working condition-refer to ISE 
manual (Ion 6+). 
“Er4” display
Any calibration points 
not within 1 decade 
Ensure any calibration points between each other 
must be within 1 decade. (Ion 6+) 
Not able to 
calibrate 
a) Display freezes
b) Faulty electrode
c) Inaccurate buffer
a) Release reading by pressing HOLD.
b) Replace electrode.
c) Replace expired buffer solutions.