Nova-Tech Ion 6+ - Manual (Page 23)

Instruction Manual pH 5+, pH 6+, Ion 6+
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9. WARRANTY
This meter is supplied with a warranty against significant deviations in material and
workmanship for a period of THREE years from date of purchase whereas probe with a
SIX month warranty.
If repair or adjustment is necessary and has not been the result of abuse or misuse
within the designated period, please return – freight prepaid – and correction will be
made without charge. Eutech Instruments will determine if the product problem is due
to deviations or customer misuse.
Out of warranty products will be repaired on a charged basis.
Exclusions
The warranty on your instrument shall not apply to defects resulting from:
• Improper or inadequate maintenance by customer
• Unauthorized modification or misuse
• Operation outside of the environment specifications of the products
10. RETURN OF ITEMS
Authorization must be obtained from our Customer Service Department or authorized
distributor before returning items for any reason. A “Return Goods Authorization” (RGA)
form is available through our authorized distributor. Please include data regarding the
reason the items are to be returned. For your protection, items must be carefully
packed to prevent damage in shipment and insured against possible damage or loss.
Eutech Instruments will not be responsible for damage resulting from careless or
insufficient packing. A restocking charge will be made on all unauthorized returns.
NOTE: Eutech Instruments Pte Ltd reserves the right to make improvements in design,
construction, and appearance of products without notice.