Victory RS-2N-S7-FF (Manufactured after4-19-10) - Manual (Page 12)

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PROBLEM POSSIBLE CAUSE REMEDY
Cabinet not running
Fuse blown or circuit breaker tripped Replace fuse or reset circuit breaker
Power cord unplugged Plug in power cord
Main power switch turned off Turn power switch on
Improper voltage supplied to cabinet(voltage
does not match Data-Plate)
Correct supply voltage (remove extension cords or other equipment on
circuit, etc.
Thermostat set too high Set thermostat to lower temperature
Cabinet in defrost cycle
(Freezer models)
Allow defrost cycle to finish
Condensing Unit on Refrigerator
or Freezer runs for prolonged
period or continuously
Excessive amount of warm product loaded in
cabinet
Allow adequate time for product to cool down
No product in cabinet Load cabinet with product
Prolonged door opening or door ajar Make sure door is closed when not in use. Avoid prolonged door open-
ings
Door gasket not sealing properly Check door gasket condition. Adjust door or replace gasket
Dirty condenser coil Clean the condenser coil
Improper air flow around Condensing Unit
Evaporator coil blocked with ice
Insure adequate air space, relocate away from heat generating equip-
ment, direct sunlight, or direct path of air conditioning or heating ducts
Evaporator coil blocked with ice Turn unit off and allow coil to defrost. Make sure thermostat is not set
too cold and that door gasket is sealing properly
Refrigerator or Freezer cabinet
temperature too high
Thermostat set too high Set thermostat to lower temperature
Poor air circulation in cabinet Re-arrange product to allow proper air circulation
Excessive amount of warm product loaded in
cabinet
Allow adequate time for product to cool down
Prolonged door opening or door ajar Dirty
condenser coil
Make sure door is closed when not in use. Avoid prolonged door open-
ings
Dirty condenser coil Clean the condenser coil
Insufficient clearance around cabinet or exces-
sively high ambient temperature
Insure adequate air space, relocate away from heat generating equip-
ment (ovens, fryers, heating ducts, etc.), and out of direct sunlight
Evaporator coil blocked with ice Turn unit off and allow coil to defrost. Make sure thermostat is not set
too cold and that door gasket is sealing properly
Cabinet is Noisy
Part(s) loose Locate and tighten loose part(s)
Tubing Vibrating Insure tubing is free from contact with other tubing or components
Refrigerator is freezing product
Thermostat set too low Set thermostat to higher temperature
Cabinet overloaded with product Remove or re-arrange product
Refrigerator or Freezer Com-
pressor will not start - hums and
trips on overload protector
Dirty condenser coil Clean the condenser coil
Excessive heat generated from nearby equip-
ment
Relocate cabinet or adjust heat generating equipment
Voltage to cabinet too high or too low Check and correct supply voltage
Door won't close tight
Cabinet is not level Level cabinet by adjusting legs or shimming casters
Door is not seated properly in hinge Adjust door hinges by lifting slightly or rotating and re-seating
Digital Thermometer displaying
alarm code
E1: Sensor 1 defect Call Factory
E2: Sensor 2 defect Call Factory
E4: Compressor fault Call Factory
E5: Heater fault Call Factory
E6: Pot fault Call Factory
Ulo: Supply Voltage low Check Supply Voltage
Uhi: Supply Voltage high Check Supply Voltage
Hi: High Temperature Alarm See Refrigerator or Freezer cabinet temperature too high Above
Lo: Low Temperature Alarm See "Refrigerator is freezing product" Above
E13: Communication error Call Factory
BEFORE CALLING SERVICE GUIDE FOR COMMON PROBLEMS
Caution: Disconnect Power Supply Prior To Attempting Any Service!