Frieling MILKchiller™ 0601 - Manual (Page 25)

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Limited One Year Warranty
Warranty: This MILKchiller™ product is warranted by Frieling USA, Inc., to be free from defects in
materials or workmanship for a period of one (1) year from the original purchase date. This product
warranty covers only the original consumer purchaser of the product.
Warranty Coverage: This warranty is void if the product has been damaged during shipment, through
unreasonable use, misuse, neglect, improper service, repairs by unauthorized personnel, normal
wear and tear, improper assembly, installation or maintenance abuse or other causes not arising out
of defects in materials or workmanship. This warranty is effective only if the product is purchased and
operated in the USA, and does not extend to any units which have been used in violation of written
instructions furnished with the product or to units which have been altered or modified or to damage
to products or parts thereof.
Implied Warranties: ANY IMPLIED WARRANTIES WHICH THE PURCHASER MAY HAVE ARE
LIMITED IN DURATION TO ONE (1) YEAR FROM THE DATE OF THE PURCHASE. Some states do
not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
you.
Warranty Performance: During the one-year warranty period, a product with a defect will be either
repaired or replaced with a reconditioned comparable model (at our option) when the product is
returned to the Service Center, or the purchase refunded. The repaired or replacement product will be
in warranty for the balance of the one-year warranty period and an additional one-month period. No
charge will be made for such repair or replacement.
Service and Repair: Should the appliance malfunction, please call toll-free 1-800-827-2582 ext. 2,
or 704-329-5100 ext. 2, between the hours 8:00 AM and 4:00 PM EST, Monday through Friday.
You may also email [email protected] to report a problem.
In-Warranty Service (USA): For an appliance covered under the warranty period, no charge is made
for service or return postage. Call for return authorization 1-800-827-2582 ext. 2.
Out-of Warranty Service: A service charge is made for out-of-warranty service. We will notify you of
the amount of the charge for service and require you to pay in advance for the repair or replacement.
Include $25.00 USD for return ground shipping and handling.
Shipment: We cannot assume responsibility for loss or damage during incoming shipment. For your
protection, carefully package the product for shipment and insure it with the carrier. Please return
the appliance to us, prepaid, with the following items: return authorization number*, any accessories
related to your problem, your full return address and daytime phone number, your email address,
the best time/method to contact you, a note describing the problem you experienced, a copy of your
sales receipt or other proof of purchase to determine the warranty status. C.O.D. shipments cannot
be accepted.
*For return authorization, please call the MILKchiller™ TECHNICAL HOTLINE
1-800-827-2582 ext. 2, or send an email to [email protected].
Returned items without authorization code will be rejected.
Limitations of Remedies: No representative or person is authorized to assume for Frieling USA, Inc.
any other liability in connection with the sale of our products. There shall be no claims for defects
or failure of performance or product failure under any theory of tort, contract or commercial law
including, but not limited to negligence, gross negligence, strict liability, breach of warranty and
breach of contract. Repair, replacement or refund shall be the sole remedy of the purchaser under
this warranty, and in no event shall Frieling USA, Inc. be liable for any incidental or consequential
damages, losses or expenses. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
Legal Rights: This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
MILKchiller™ is a trademark of Frieling USA, Inc. For more information on Frieling products:
©2007 Frieling USA, Inc., All Rights Reserved Visit our website: http://www.frieling.com
August 2007 Printed in China