IAI America LSAS-N15HM - Manual (Page 77)

15. W
arranty
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15. Warranty
The linear actuator you purchased has been delivered after passing the strict shipping tests conducted by
IAI.
The warranty information is provided below.
(1) Warranty period
The warranty period expires upon elapse of one of the following periods, whichever occurs first.
18 months after shipment from IAI
12 months after delivery to the location specified by the user
2,500 hours after start of operation
(2) Scope of warranty
IAI will repair free of charge any actuator defects due to craftsmanship or material that may occur
during the above warranty period despite use under appropriate conditions, or provide a replacement
unit. Note, however, that the following items are expressly excluded from the scope of warranty:
[1] Defects resulting from handling or use in any condition or environment not specified in the catalog,
instruction manual, etc.
[2] Defects not caused by IAI’ s product
[3] Defects resulting from any modification or repair not performed by IAI or IAI’ s agent
[4] Defects that could not be predicted by the level of science or technology available at the time of
shipment from IAI
[5] Defects resulting from acts of God, natural disasters, accidents and other events beyond the
control of IAI
[6] Discoloration of paints and other conditions due to aging
[7] Defects resulting from wear and tear of consumable parts (stainless sheet, etc.)
[8] Noises and other perceived deviations not affecting facilities
The warranty covers only the actuator and its components contained in the original package delivered by
IAI, and any secondary losses arising from a failure of the delivered product is excluded from the scope of
warranty.
The user must hand-carry the actuator for repair.
(3) Limited liability
Under no circumstance shall IAI be held liable for any special loss, indirect loss or passive loss
arising in connection with IAI’ s products.
(4) Scope of service
The price of the delivered product does not include the costs of creating programs, dispatching
engineers, etc.
Accordingly, additional fees will be charged for the following services, even during the warranty
period:
Guidance on installation and adjustment or witnessing of test operation
Maintenance and inspection
Technical guidance and training on methods of operation, wiring, etc.
Technical guidance and training on program creation and other aspects relating to programs
Other services and tasks for which fees are deemed chargeable by IAI