Teledyne LeCroy WaveLink Differential Probe Series (13-25 GHz) User Manual
Page 53
Operator's Manual
WL-HBW-A-OM-E Rev B
47
Follow these steps for a smooth product return.
1.
Contact your local Teledyne LeCroy sales or service representative to obtain a Return
Authorization Number.
2.
Remove all accessories from the device. Do not include the manual.
If you need to return a
Dxx05 module, be sure to include SI Interconnect Leads and Tips.
3.
Pack the probe in its case, surrounded by the original packing material (or equivalent) and
box.
4.
Label the case with a tag containing:
The RMA
Name and address of the owner
Product model and serial number
Description of failure
5.
Package the probe case in a cardboard shipping box with adequate padding to avoid damage
in transit.
6.
Mark the outside of the box with the shipping address given to you by the Teledyne LeCroy
representative; be sure to add the following:
ATTN: <RMA assigned by the Teledyne LeCroy representative>
FRAGILE
7.
Insure the item you're returning (for at least the replacement cost).
8.
Ship the package to the appropriate address.