Performance troubleshooting – Mammoth 2 to 6 Tons: High Efficiency, Superior IAQ Single Circuit Vertical (B-Vintage) User Manual

Page 19

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19

MAMM-WSHP-IOM-1BA (February 2012)

Performance Troubleshooting

Performance
Troubleshooting

Heating Cooling Possible

Cause

Solution

Insufficient Capacity

X

X

Dirty Filter

Replace or clean

Not cooling or heating
properly

X

X

Reduced or no air flow

Check for dirty air filter and clean or replace, Check fan motor operation
and airflow restriction. External static too high? Check static vs. blower
table

X

X

Leaky duct work

Check supply and return air temperatures at the unit and at distant duct
registers: If significantly different, duct leaks are present

Unit doesn’t operate in
cooling

X

X

Low refrigerant charge

Check superheat and subcooling

X

X

Restricted metering de-
vice

Check superheat and subcooling– replace

X

Defective reversing valve Perform RV touch test

X

X

Thermostat improperly
located

Check location and for air drafts behind stat

X

X

Unit

undersized

Recheck loads & sizing. Check sensible, cooling load and heat pump ca-
pacity

X

X

Scaling in waterside heat
exchanger

Perform scaling check and clean if necessary

X

X

Inlet water to hot or cold

Check load, loop sizing, loop backfill, ground moisture

High head pressure

X

Reduced or no air flow in
heating

Check for dirty air filter and clean or replace. Check fan motor operation
and airflow restrictions. External static too high? Check static vs. blower
table

X

Reduced or no water flow
in cooling

Check pump operation or valve operation/setting. Check water flow; adjust
to proper flow rate

X

Inlet water to hot

Check load, loop sizing, loop backfill, ground moisture

X

Air temperature out of
range in heating

Bring return air temp within design parameters

X

Scaling in waterside heat
exchanger

Perform scaling check and clean if necessary

X

X

Unit

overcharged

Check superheat and subcooling

X

X

Non-condensable in
system

Vacuum system, reweigh in charge

Low suction pressure

X

Reduced water flow in
heating

Check pump operation or valve operation/setting. Check water flow adjust
to proper flow rate

X

Water temperature out of
range

Bring water temp within design parameters

X

Reduced air flow in cool-
ing

Check for dirty air filter and clean or replace. Check fan motor operation
and airflow restrictions. External static too high? Check static vs. blower
table

X

Air temperature out of
range

Too much cold vent air? Bring entering air temp within design
parameters.

X

X

Insufficient charge

Check for refrigerant leaks

Low discharge air
temperature in heating

X

To high of air flow

Check fan motor speed selection and airflow

X

Poor performance

See insufficient capacity

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