Trouble shooting guide checklist, Trouble probable cause action – Burcam 300402 SUMP BUDDY SUBM. BACK UP MUNICIPAL WATER SUMP PUMP User Manual

Page 8

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FOR INFORMATION TEL: 514.337.4415 FAX: 514.337.4029

8

TROUBLE SHOOTING GUIDE CHECKLIST

NEVER MAKE ADJUSTMENTS TO ANY ELECTRICAL APPLIANCE OR PRODUCT WITH THE POWER
CONNECTED. DON’T JUST UNSCREW THE FUSE OR TRIP THE BREAKER, REMOVE THE POWER
FROM THE RECEPTACLE.

Municipal water supply closed.
Automatic valve closed.
Float do not rise with water level.
Suction or ejector clogged.
Water level below suction in sump.

Improper function or missing check valve
in primary pump discharge.
Discharge line clogged.
Pumping height more than 15 ft.
Municipal water pressure under 40 PSI.

Municipal water supply partially opened.
Automatic valve partially opened.
Suction or ejector partially clogged.
Leaky primary pump check valve.
Discharge line partially clogged.

Automatic valve does not shut off.
Float is obstructed

Turn on ball valve.
Check manually the valve operation.
Check for obstruction of float action.
Clean.
Adjust the float rod to shut off pump prior
to low water level.
Install a check valve below the “Y” fitting
on your primary pump discharge base.
Check all pipes.
Reduce top lift to less than 15 ft.head.
Run a 3/4” direct line from municipal water
supply to reduce friction loss in pipe.

Turn on ball valve.
Check manually the valve operation.
Clean.
Replace.
Check all pipes.

Check manually the valve operation.
Check for obstruction or
adjust rubber grommet to proper off and
on position.

TROUBLE PROBABLE CAUSE ACTION

No water is
drawn out.

Pump does not
pump water to
full capacity.

Pump does not
shut off.

TO THE END CONSUMER

If you have any problems with the product, before advising the store, where you’ve
purchased the pump, please contact us at 514 337-4415 , and ask for our sales
department, and they will be pleased to help you with any questions you might have,
concerning your installation.

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