If you lose a call after changing channels, Incomplete messages, Difficulty hearing messages – AT&T 1187 User Manual

Page 41: Cl” flashes in message window, System does not respond to remote commands, Announcement message is not clear

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39

Appendix

If you lose a call
after changing
channels

Incomplete
messages

You were probably almost out of range. Move closer to the base
before changing channels. Before placing another call, set the hand-
set in the charger for at least 15 seconds.

If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after 4 minutes.

If the caller pauses for more than 7 seconds, the system stops
recording and disconnects the call.

If the system’s memory becomes full during a message, the system
stops recording and disconnects the call.

Difficulty hear-
ing messages

Press

^

to increase speaker volume.

System does
not answer
after correct
number of rings

Make sure that the answering system is on.

If Toll Saver is activated, the number of rings changes to two when
you have new messages waiting (see page 31).

In some cases, the system may be affected by the ringing system
used by the local telephone company.

If the memory is full or the system is off, the system will answer after
10 rings.

“CL” flashes in
message window

You need to reset the answering system clock (see page 28).

Announcement
message is not
clear

When you record your announcement, make sure you speak in a
normal tone of voice, about 9 inches from the base.

Make sure there is no “background” noise (TV, music, etc.) while you
are recording.

System does
not respond
to remote
commands

Make sure to enter your Remote Access Code correctly (see page 35).

Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.

The answering system may not detect the Remote Access Code
while your announcement is playing. Try waiting until the announce-
ment is over before entering the code.

There may be noise or interference on the phone line you are using.
Press dial-pad buttons firmly.

In case of difficulty

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