General hardware problems – Elitegroup G713 User Manual

Page 88

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A few seconds after you turn on your computer, a copyright message appears on your display
screen. A memory test message appears next; as the test continues, memory size increases
until all installed memory is tested. Normally, the only test routine visible on the screen will
be the memory test.

Two classifications of malfunctions can be detected during the POST:

Error messages that indicate a failure with either the hardware, the software, or the
Basic Input/Output System (BIOS). These critical malfunctions prevent the computer
from operating at all or could cause incorrect and apparent results. An example of a
critical error is microprocessor malfunction.

Messages that furnish important information on the power-on and boot processes (such
as memory status). These non-critical malfunctions are those that cause incorrect results
that may not be readily apparent. An example of a non-critical error would be a memory
chip failure.

In general, if the POST detects a system board failure (a critical error), the computer halts
and generates a series of beeps. If failure is detected in an area other than the system board
(such as the display, keyboard, or an adapter card) an error message is displayed on the
screen and testing is stopped. It is important to remember that the POST does not test all
areas of the computer, only those that allow it to be operational enough to run diagnostic
programs.

If your system does not successfully complete the POST, but displays a blank screen, emits a
series of beeps, or displays an error code, consult your dealer.

General Hardware Problems

A few common hardware problems and suggested solutions are presented in the table below:

Problem:

The capacity of the battery is between 95 to 99% but can not fully
charged.

Solution:

Please discharged to less than 95% of its capacity then recharge the
battery.

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