Detcon TP-424C - Manual (Page 15)

3.14 W ARRANTY
Detcon, Inc., as manufacturer, warrants each hydrogen sulf ide sensor element (P/N 399-800000-000), for a ten
year period under the conditions described as follows: The warranty period begins on the date of shipment to
the original purchaser, and follows the schedule below. The sensor element is warranted to be free from
defects in material and workmanship. Should any sensor fail to perform in accordance with published specif i-
cations within the warranty period, return the defective part to Detcon, Inc., 3200 A-1 Research Forest Dr.,
The Woodlands, Texas 77381, for necessary repairs or replacement.
NOTE: The warranty will not be honored if evidence shows that the sensor cell was damaged by moisture
exposure due to improper handling and protection during periods of removed power or storage. The sensor
cell must be protected during periods of removed power or storage by use of a Dust Cap (P/N 600-003307-
000) and a Desiccant Packet (P/N 960-240010-000).
First year No Charge
2nd-5th years $25.00 handling charge
6th year $60.00 handling charge
7th year $96.00 handling charge
8th year $120.00 handling charge
9th year $150.00 handling charge
10th year $176.00 handling charge
Warranty voided $200.00 charge
Non-warranty $295.00 charge
Terms & Conditions
* The original serial number must be legible on each sensor element base.
* Shipping point is FOB the Detcon factory.
* Net payment is due within 30 days of invoice.
* Detcon, Inc. reserves the right to refund the original purchase price in lieu of sensor replacement.
3.15 S ERVICE P OLICY
Detcon, Inc., as manufacturer, warrants under intended normal use each new TP-424C sensor signal trans-
mitter to be free from defects in material and workmanship for a period of two years from the date of ship-
ment to the original purchaser. Detcon, Inc., further provides for a five year fixed fee service policy where-
in any failed transmitter shall be repaired or replaced as is deemed necessary by Detcon, Inc., for a fixed fee
of $35.00. The fixed fee service policy shall effect any factory repair for the period following the two year
warranty and shall end five years after expiration of the warranty. All warranties and service policies are
FOB the Detcon facility located in The Woodlands, Texas.
3.16 Revision Log
Date Version Changes Made Approval
2/1/10 2.0 Previously Issued BM
8/16/10 2.1 Updated procedure for testing “open circuit” BM
3/18/14 2.2 Add dessicant cap notes BM
Shipping Address: 4055 Technology Forest Blvd, Suite 100, The Woodlands Texas 77381
Mailing Address: P.O. Box 8067, The Woodlands Texas 77387-8067
Phone: 888.367.4286, 281.367.4100 • Fax: 281.292.2860 • www.detcon.com • [email protected]
Detcon Model TP-424C Hydrogen Sulfide Sensor PG.15