Badger Meter Model 3700 Data Acquisition Server - Manual (Page 12)

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Modem Speaker Enabled: This option sets whether the
speaker is on or off when dialing out or answering a call.
debug PPP Messages: Checking this option will allow the
system debug log to show a complete report of the PPP
connection status. This will include the PPP session negotiation
for an IP address and other connection parameters. You must
click the Start Log button on the system/log files page to record
this information.
debug Modem Chat: Checking this option will record
information about the modem setup and call summary. This
includes modem line quality and setup parameters. You must
click the Start Log button on the system/log files page to record
this information.
Modem diagnostics: This button will run a diagnostic test on
the modem to verify that it is working and report the modem
firmware version number. On A8812-GSM cellular systems,
this feature will also report the cell tower signal strength, SIM
card status, and cellular modem serial number.
Modem PPP dial-Out
The Model 3700 has a dial-out feature that will allow the Model
3700 to place an outbound call and upload data to a central
database server. If the dial-out feature is enabled, the dial-out
connection will be initiated before the data upload process is
started. Dial-out connections allow the Model 3700 to connect to
a generic PPP server such as a RAS system, or an ISP (AT&T
®
Worldnet ® , Earthlink ® , Netcom ® , etc.) Internet services that
require custom software such as AOL ® , Juno ® , and AT&T Global
are not supported. To test if a dial-up service is supported, simply
use the MS Windows
® built-in dial-up-networking feature and
attempt to establish a connection. If successful, the Model 3700
should work with the service. You may wish to test the dial-up
account phone number, username and password with windows
first to verify that the account works correctly.
Enable/disable: Turn on or off the ability to place an outbound
call to an ISP. Note, when enabling this feature, the default
ethernet gateway in the network setup webpage is removed.
You must reboot after enabling or disabling dialout support to
make the change take effect.
Phone Number To dial: This is the phone number to call. A
comma can be used to pause for 1 second, useful after dialing
9 for an outside line.
username: The login or username of the dial-up account at
your ISP.
Password: The password for the ISP account.
Example dial-Out to an ISP or RaS
The Model 3700 has the ability to place phone calls to a Remote
Access Server (RAS) or ISP in order to upload data that has been
collected from the Modbus devices. This feature is useful when
using the Model 3700 on a phone line with the Building Manager
Online service, or with your own data collection server. Dial-out
configuration is not useful if you do not have a central database
server to send the data to.
Step 1: Collect the necessary information. You will need some
details about the ISP or RAS you will be calling.
you don’t have a proxy set on your computer (MSIE/Tools/
Connections-tab/LAN-Settings) then you most likely don’t
need to configure the Model 3700 to use a proxy. If in doubt,
leave this blank first, and try the connection test. If it fails,
ask your LAN administrator about proxy servers, if any.
After changing any of the settings on this page, you will be required to
reboot the Model 3700. Use the system/status web configuration
page, or the LCD console to reboot the Model 3700.
Troubleshooting Ethernet Problems
After reconfiguring the ethernet settings you experience
problems accessing the Model 3700 with your web browser,
check the following items.
• Verify that you rebooted the Model 3700 after making the
changes to the network settings.
• Use the Model 3700 LCD console. Check the IP address
and netmask. Verify these are correct.
• Verify the ethernet link/act LED is on. It should blink with
activity.
• Verify the network connection in your computer has the
proper IP address, on the same subnet, to access the Model
3700.
NOTE: One common mistake is configuring the Laptop IP
to the same address as the IP address of the Model 3700.
In order for the laptop and Model 3700 to communicate, the
IP addresses should not be identical. (see the basic network
config for suggested IP addresses.)
• Use the LCD console to run the Network Status test. This
will attempt a number of things including a ping query to the
gateway address. If the Model 3700 can ping an external
machine such as a gateway, the ethernet port is most
likely connected properly. If the Model 3700 does not use
a gateway, try adding a gateway address, and make it the
address of your computer.
Modem Status
The modem status page will show the connection status of a
dialin/dialout session if any is currently active. Also included
are two buttons.
dial-Out Now: This button will cause the Model 3700 to initiate
a dial-out connection if dial-out networking is enabled. This will
not initiate a data upload to a webserver database such as BMO.
If you manually start a connection with this button, you will need
to manually disconnect when you are finished.
Hangup Now: This button will cause the modem dial-out or dial-
in connection to be disconnected immediately.
Modem Setup
This configuration option will allow you to configure specific
features in the modem if needed. For most applications, the
default settings are ok. The options are as follows:
Modem Type: MTSMG-G or MT5600SMI: This shows the type
modem that is attached to the Model 3700. The MTSMC-G is
the GSM/GPRS cellular modem option. MT5600SMI is the
default modem on most Model 3700 systems.
Max Serial Port Speed: This feature allows you to specify
the maximum speed at which th modem can communicate at.
The default is 57.6 kbps. This is useful in diagnosing noisy
phone lines, you may be able to get a more reliable connection
by slowing down the maximum rate of data transfer.
Modem Setup String: This option allows the use of
specialized modem setup strings. The default AT is sufficient
for most applications