Milestone Mobile 2013 (Client) User Manual

Page 25

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Milestone Mobile 2014 (Client)

www.milestonesys.com

25

Frequently asked questions

Check your home Internet bandwidth. Many private Internet connections have different
download and upload bandwidths often described as, for example, 20 Mbit/2 Mbit. This is
because home users rarely need to upload large amounts of data to the Internet, but consume
a lot of data instead. The system needs to send video to the Milestone Mobile and is limited by
your connection’s upload speed. If low image quality is consistent on multiple locations where
the download speed of the Milestone Mobile's network is good, the problem might be solved by
upgrading the upload speed of your home Internet connection.

15. Can I use Milestone Mobile without a 3G data plan?

Yes. You can use Milestone Mobile with any data connection including Wi-Fi, 3G and 4G
connections. Note that using Milestone Mobile without a data plan from your cellular provider
may incur an additional cost. Also note that the bandwidth on public networks may vary and
may affect the image quality of the video.

16. Can I use my Milestone Mobile with a 4G/LTE data plan?

Yes, you can use any data connection on your mobile device that allows you to access the
Internet to connect to your system.

17. Are there any differences between Milestone Mobile for Android, for iOS, and for Windows®

Phone?

In general, you find the same functionality in both Android and iOS. Some functionality is found
in different places in the Android version compared to in the iOS version, due to differences in
device functionality and operating systems.

Note that the first release of the Windows

®

Phone app does not contain some of the features of

the other two mobile clients (exports, for example), but future releases are expected to add the
functionality in.

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