1 contact information for technical assistance, 2 returned material policy, 11 technical assistance – Sterlco SSC Conveying Systems User Manual
Page 33: Parts department, Service department, Sales department, Contract department
Page 32 of 38
11 Technical
Assistance
11-1 Contact Information for Technical Assistance
Parts Department
Call toll-free 7am–5pm CST [800] 423-3183 or call [414] 354-0970, Fax [414] 354-6421
The ACS Customer Service Group will provide your company with genuine OEM quality parts manufactured to
Sterling engineering design specifications, which will maximize your equipment’s performance and efficiency. To
assist in expediting your phone or fax order, please have the model and serial number of your unit when you contact
us. A customer replacement parts list is included in this manual for your convenience. ACS welcomes inquiries on
all your Sterling parts needs and is dedicated to providing excellent customer service.
Service Department
Call toll-free 8am–5pm CST [800] 657-4679 or call [414] 354-0970
Emergencies after 5pm CST, call [847] 439-5655
Sterling has a qualified service department ready to help. Service contracts are available for most Sterling products.
Sales Department
Call [414] 354-0970 Monday–Friday, 8am–5pm CST
Sterling products are sold by a world-wide network of independent sales representatives. Contact our Sales
Department for the name of the sales representative nearest you.
Contract Department
Call [414] 354-0970 Monday–Friday, 8am–5pm CST
Let Sterling install your system. The Contract Department offers any or all of these services: project planning; system
packages including drawings; equipment, labor, and construction materials; and union or non-union installations.
Sterling
5200 W. Clinton Ave
Milwaukee, WI 53223
[414] 354-0970 • Fax [414] 354-6421