AT&T 360 User Manual
Page 19
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If you have difficulty operating this phone, try the suggestions below.
For Customer Service, visit our website at www.telephones.att.com or call
1 800 222–3111.
Please retain your receipt as your proof of purchase.
No Dial Tone
•
Make sure all plugs are connected properly. Inspect the line cord
connections at the modular jack and at the telephone. Also inspect
the coiled handset cord connection at both ends.
•
Unplug the telephone and connect it to another modular jack.
If it still does not work, and other telephones in your home are
working, the problem is with this telephone.
•
In the event of a power failure, a battery must be installed for the
phone to work.
Difficulty Storing Numbers in Memory
Make sure you are pressing the correct sequence of buttons for storing
in one-touch and two-touch locations.
Telephone Does Not Ring
•
Make sure the
RINGER switch is not set to OFF.
•
If there are several other telephones on the same line, try
disconnecting some of the other telephones. Having too many
telephones connected can also create problems such as low ringer
volume or impaired sound quality during calls.
Power Failure
Call history information is saved for up to four hours in a power failure.
Numbers stored in telephone memory are saved up to 72 hours in a
power failure.
Caller ID/Call Waiting Does Not Work
•
Check with your service provider to make sure service is activated.
•
Caller ID features will not work in a power failure.
FM Radio Reception Is Poor
Make sure the power cord (and any extension cord) is fully extended.
AM Radio Reception Is Poor
Try rotating the position of the radio.
IN CASE OF DIFFICULTY