Brother MFC-J4710DW User Manual

Page 18

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Troubleshooting

15

3

(For MFC-J2510/J4510DW/
J4710DW)

Connection Error
(For DCP-J4110DW,
MFC-J2310/J4310DW/
J4410DW/J4610DW)

Connection Error

Other devices are trying to connect to the
Wi-Fi Direct network at the same time.

Make sure there are no other devices trying
to connect to the Wi-Fi Direct network and
then try to configure the Wi-Fi Direct
settings again.

(For MFC-J2510/J4510DW/
J4710DW)

No Device
(For DCP-J4110DW,
MFC-J2310/J4310DW/
J4410DW/J4610DW)

No Device

The Brother machine cannot find your
mobile device.

Make sure your machine and mobile
device are in the Wi-Fi Direct mode.

Move the mobile device closer to your
Brother machine.

Move your Brother machine and the
mobile device to an obstruction-free
area.

If you are manually configuring the Wi-Fi
Direct network, make sure you have
entered the correct password.

If your mobile device has a configuration
page for how to obtain an IP address,
make sure the IP address of your mobile
device has been configured via DHCP.

(For MFC-J2510/J4510DW/
J4710DW)

A device is
already connected.
Press [OK].
(For DCP-J4110DW,
MFC-J2310/J4310DW/
J4410DW/J4610DW)

A device is
already connected.
Press [OK].

Another mobile device is already connected
to the Wi-Fi Direct network where the
Brother machine is the G/O.

After the current connection between your
Brother machine and another mobile device
has shut down, try configure the Wi-Fi
Direct settings again. Confirm the
connection status by printing the Network
Configuration Report (see Network User’s
Guide: Printing the Network Configuration
Report
).

Error messages when configuring Wi-Fi Direct from the control panel menu (continued)

Error Message

Cause

Action

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