Brother MFC 7840W - Manual (Page 117)

Troubleshooting and routine maintenance
103
B
Faint
„ Check the machine’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault. (See Choosing a
location on page 82.)
„ If the whole page is too light, Toner Save mode may be on. Turn off
Toner Save mode in the machine menu settings or Toner Save
mode in the printer Properties of the driver. (See Toner save
on page 22 or Advanced tab in the Software User’s Guide on the CD-
ROM.)
„ Clean the scanner window and the corona wire of the drum unit. (See
Cleaning the laser scanner window on page 120 and Cleaning the
corona wire on page 122.)
„ The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 126.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 130.)
Toner specks
„ Make sure that you use paper that meets our specifications. Rough-
surfaced paper may cause the problem. (See Acceptable paper and
other print media on page 14.)
„ Clean the corona wire and the drum unit. (See Cleaning the corona
wire on page 122 and Cleaning the drum unit on page 123.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 130.)
„ The fuser unit may be contaminated. Call Brother Customer Service.
All black
„ Clean the corona wire inside the drum unit by sliding the green tab.
Be sure to return the green tab to the home position (a). (See
Cleaning the corona wire on page 122.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 130.)
„ The fuser unit may be contaminated. Call Brother Customer Service.
Examples of poor print
quality Recommendation
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
CDEF
defg
B C
b c d
2 3
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4