Brother HL-3140CW - Manual (Page 87)

Troubleshooting
81
7
I want to know the
necessary port number for
the security software
settings. wired/
wireless The following port numbers are used for Brother network features:
 Network printing
1
i Port number 161 and 137/ Protocol UDP
 BRAdmin Light
1
i Port number 161 / Protocol UDP
1 Windows ® only.
For details on how to open the port, see the instructions of the security
software or ask the manufacturer.
I want to check my network devices are working properly.
Question Interface Solution
Is your Brother machine,
access point/router, or
network hub turned on? wired/
wireless Make sure you have confirmed all instructions in First check the following:
on page 76.
Where can I find my Brother
machine's network settings,
such as IP address? wired/
wireless Print the Network Configuration Report. See Printing the Network
Configuration Report on page 39.
How can I check the link
status of my Brother
machine? wired/
wireless Print the Network Configuration Report and check that Ethernet Link
Status or Wireless Link Status is Link OK. See Printing the Network
Configuration Report on page 39.
Can I “ping” the Brother
machine from my
computer? wired/
wireless Ping the Brother machine from your computer using the IP address or the
node name.
 Successful i Your Brother machine is working correctly and connected
to the same network as your computer.
 Unsuccessful i Your Brother machine is not connected to the same
network as your computer.
(Windows
®
)
Ask the network administrator and use the Network Connection Repair
Tool to fix the IP address and the subnet mask automatically. For the
detail of the Network Connection Repair Tool, see (Windows
® ) Confirm
the IP address and the Subnet Mask using the Network Connection
Repair Tool. in Is your Brother machine assigned with an available IP
address? on page 78.
Is the Brother machine
connecting to the wireless
network? wireless Print the WLAN report to confirm the state of the wireless connection. For
how to print, see Printing the WLAN report (For HL-3140CW, HL-3150CDW
and HL-3170CDW) on page 40. If there is an error code on the printed
WLAN report: see Quick Setup Guide: Troubleshooting.
I have checked and tried all
of the above, however, I'm
still having problems. Is
there anything else I can
do? wireless See the instructions supplied with your WLAN access point/router to find the
SSID and the Network Key information and set them correctly. For details of
the SSID and the Network Key, See Are your security settings
(SSID/Network Key) correct? in I cannot complete the wireless network
setup configuration. on page 77.
I'm using security software. (continued)
Question Interface Solution