Brother HL-1870N User Manual

Page 125

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CHAPTER 13 TROUBLESHOOTING

13-3

a.

If you are using TCP/IP:
Try pinging the print server from the host operating system
command prompt with the command:

ping ipaddress

Where ipaddress is the print server IP address (note that in some
instances it can take up to two minutes for the print server load its IP
address (after setting the IP address). If a successful response is
received, then proceed to the UNIX, TCP/IP Windows NT/LAN
Server, Windows98/95/Me Peer to Peer (LPR), Internet Printing or
Web Browser troubleshooting section. Otherwise, proceed to step 3,
and then go to TCP/IP Trouble shooting section.


b.

If you are using Novell system:
Verify that the print server can be seen on the network. To do this,
login as the SUPERVISOR (not as someone with supervisor
privileges) or ADMIN (for Netware 4 or later servers), go into
PCONSOLE or NWADMIN, select PRINT SERVER
INFORMATION, and select the name of the print server (make sure
that you have entered the print server name). If you can see Print
Server Status and Control

in the menu, then the Brother

print server is visible to the network, proceed to the Novel NetWare
Installation Troubleshooting Section. Otherwise, go to step 3.

c.

If you are running AppleTalk for Macintosh:
Make sure that you can see the print server name under the
LaserWriter 8 icon in the Chooser. If it is visible, then the
connection is good, so proceed to the AppleTalk for Macintosh
Section. Otherwise, go to
step 3.

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