63 troubleshooting, Cause action – Canon PIXMA iP100 User Manual

Page 67

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63

Troubleshooting

Inappropriate Paper Thickness Lever
setting.

Adjust the position of the Paper Thickness Lever according to the type of paper
you are printing on.
See “Loading Printing Paper” on page 10.
Depending on the printing content, the printing surface may become scratched
or the corners or edges of the paper may become smudged even for the types
of paper to set the lever to the right. In this case, set the Paper Thickness Lever
to the left.
* Reset the Paper Thickness Lever to the right when you finish printing. If the

lever is not set back to the right, the inside of the printer is more likely to get
dirty due to the wider clearance between the print head and the loaded paper.
It may also reduce print quality.

Printing graphics with the Intensity
setting in the printer driver set too high.

Especially if you are using plain paper to print images with high intensity, the
paper may absorb too much ink and become wavy, causing paper abrasion.
Refer to “Print Results Not Satisfactory” in the User’s Guide on-screen manual.

Printing beyond the recommended
printing area.

If you are printing beyond the recommended printing area of your printing paper,
the lower edge of the paper may become stained with ink.
Resize your original document in your application software.
For details on recommended printing area, refer to “Printing Area” in the User’s
Guide
on-screen manual.

Paper is curled.

For Plain Paper

Turn the paper over and reload it to print on the other side.
Leaving the paper loaded in the Rear Tray for a long time may cause the
paper to curl. If this happens, load the paper with the other side facing up. It
may resolve the problem.
We recommend putting unused paper back into the package and keep them
on a level surface.

For Other Paper

If you are using paper with either any of the corners or the whole printing
surface curled, the paper may become dirty, not feed properly, or both. Use
such paper after correcting paper curl as follows.

(1)With the printing side (A) facing up, cover the paper with a fresh sheet of

plain paper to avoid staining or scratching the surface.

(2)Roll up the paper in a direction opposite to paper curl as seen below.

(3)Check to see that the paper curl is within approximately 0.08 to 0.2 inches / 2

to 5 mm (B) in height.

We recommend printing curl-corrected paper one sheet at a time.

Note

Depending on the media type, the paper may be smudged or may not be fed
properly even if it is not curled.
In such case, follow the procedure described the above in “For Other Paper” to
curl the paper before printing.
This may improve the print result.

Cause

Action

(A)

(1)

(2)

(B)

(A)

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