LG DU-27FB34C - Manual (Page 56)

Page 56
Troubleshooting
Some Quick and Easy Tips for Resolving Problems
Symptom(s) Possible Cause(s) Possible Solution(s) Page(s)
Power
No Power. • AC Power Cord not connected Connect power cord. 11
or power outlet doesn’t work. Try a different power outlet.
Local power failure?
No Source image. • Source turned off. Turn source equipment on.
• Source not selected. Select source. 22
Remote Control Problems
Remote doesn’t work. • Remote not in TV mode. Put remote into TV mode. 9
• TV software functioning. Wait until software function is complete.
• Not aimed at remote sensor. Point remote at TV Front Control Panel. 20
• Remote too far from TV or Move remote closer to TV or darken room.
IR path to TV obstructed. Remove obstructions.
• Weak batteries. Replace batteries. 11
• Wrong battery polarity. Check that “+” and “-” match in battery compartment. 11
• Too much light in room. Dim room light.
Caption/Text Problems
Picture has a big black • Caption/Text mode turned on. The CC (closed captions) option may be in 30
box on it, but the sound Text 1, 2, 3, or 4 mode. Select Caption 1, or OFF
is okay. in the Caption/Text menu.
No Closed Captions • Not available on program. Check local TV listings to see if available on broadcast. 30
or Text. • Not provided by broadcaster. Relocate over-the-air antenna.
(Even though CC indicated on OSD) Try a different channel with Closed Captions or Text.
• Not turned on. Pick a Closed Caption or Text option and turn Captions on.
Captions appear when • CC on Mute selected. Set Captions option to Off. 30
sound is muted.
Installer Menu Settings and TV Problems
Installer menu item settings dictate how the TV functions. If a feature is not
available or a problem can not be solved, check the installer menu settings to
assure feature and functional items are set to appropriate levels, etc.