Troubleshooting, Some quick and easy tips for resolving problems – LG H20J54DT User Manual

Page 56

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Page 56

206-4065

Troubleshooting

Some Quick and Easy Tips for Resolving Problems

Symptoms

Possible Cause(s)

Possible Solution(s)

Page(s)

Picture Reception

Poor or no picture.

• Channel Blanked.

Set channel to ‘Add’ in Add/Del/Blnk menu.

21

• TV station problems.

Try a different channel.

16/17

• Video menu not adjusted properly. Check Video menu option settings.

32

Local interference.

• Check for disturbing source.

The following may cause image problems or distortion:
Electrical appliances, powerful lights, cars, trucks;
computers or portable phones; medical equipment.

• Appliance too close to TV.

If possible increase the distance between the TV
and the offending appliance. Or, shut one of them off.

Poor or no color.

• Sub-standard broadcast.

Try a different channel.

16/17

• Sub-standard cable signal.

Notify cable company of reception problem.
If a VCR is connected, play a tape.

Picture wobbles

• RF not connected, loose.

Make or tighten connection.

8/9

or drifts.

• Local interference.

Try a different channel.

16/17

Turn off interfering appliance.

• Scrambled CATV channel.

Tune to unscrambled channel.

16/17

No CATV reception.

• Cable not connected.

Connect cable to Antenna/Cable (RF) jack.

9/11

• Cable service interrupted.

Contact cable service.

• Antenna set, not CATV.

Set Band/AFC to '1' in Installer menu,

41 - 50

run Auto Program.

Normal picture, poor

• Audio muted.

Press MUTE or volume right key to increase

8/9

or no sound.

sound level.

• Pillow switch set to Pillow.

Set to Normal for operation without pillow speaker.

15

• Broadcast problem.

Try a different channel.

16/17

• A/V cables incorrectly connected. Install A/V cables correctly.

10/11/12

• Audio Out cable wrong.

Install Matrix Out external amplifier/speaker

13

cable correctly.

Snowy or

• Wrong Ant. connection/location.

Move antenna, check connection/location.

12/15

Poor Picture.

• TV/VCR button set wrong.

Set TV/VCR button on VCR correctly.

• Wrong output channel selected.

Set output channels on all A/V equipment to

10/11

same channel (3 or 4).

• Loose connection.

Check that all connections are correct.

8 - 15

• Broadcast problem.

Try another channel.

16/17

• Video menu options set wrong.

Check Video menu brightness control.

32

TV turns Off.

• Sleep Timer turned TV Off.

Turn TV back On.

16/17

• Off Timer turned TV Off.

Turn TV back On.

16/17

• Power failure.

Check other power outlets.

• Power outlet controlled by switch. Connect TV power cord to outlet that is

(Switch turned off.)

not controlled by a switch.

TV turns On.

• On Timer turned TV On.

Disable On/Off Timer.

26

TV does not turn

• On/Off Timer option disabled.

Go to Timer option in Setup menu and

26

On/Off per On/Off Timer

enable On/Off Timer.

settings.

Check Timer On/Off settings.

26

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