C. cas alarm notification, Cas and hackertracker alarms, Appendix c: cas alarm notification – AT&T MERLIN LEGEND 555-601-010ADD User Manual

Page 129: Appendix c - cas alarm notification

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Appendix C: CAS Alarm Notification

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CAS and HackerTracker Alarms

The Call Accounting System sends alarms to the printer and, if AUDIX Voice Power

is installed, also sends voice mail alarms to all members of the group list specified

for the alarm type. Alarms are sent when hard disk usage exceeds 50%, 75%, and
95% so that previously collected call detail records can be processed and removed
to make room for new call detail records, fax messages, and voice messages.

NOTE:

If the disk usage exceeds 95%, CAS will stop collecting call detail records so

that the remaining space can be used for fax and voice messages.

The optional HackerTracker also sends printer alarms and, if AUDIX Voice Power is

installed, voice mail alarms whenever it detects possible phone abuse or toll fraud as

defined by the System Manager. For additional information, see the HackerTracker™

for Integrated Solution Call Accounting System document.

Alarms sent to the printer do not require administration. The remainder of this
appendix provides information on the administration of voice mail group lists used for
voice mail alarm notification. The procedures used to implement the alarm
notification are provided in Chapter 4.

To allow generality in how these voice mail alarms are processed, each alarm is sent
to a voice mail group list. For each of the three levels of hard disk space alarms and
for the HackerTracker alarm, you must specify the voice mail group list owner’s
extension, the voice mail group list identification, and the extensions of the members
of the voice mail group who will receive the alarm messages. The group owner
extension and the group list identification should be provided by completing the first

column of the CAS Alarm Notification Form provided later in this Appendix. Each
group list ID can have a maximum of six digits.

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