AT&T MERLIN LEGEND 555-601-010ADD - Manual (Page 43)

Accessing IS-III Applications
Accessing FAX Attendant
AT&T FAX Attendant is a software application that enhances the capabilities of all
fax machines attached to your company’s MERLIN LEGEND Communications
System. FAX Attendant resides with AUDIX Voice Power, providing a single mailbox
and integrated notification of both fax and voice messages.
FAX Attendant uses voice prompts and announcements to guide callers in sending
and receiving fax messages through the use of touch-tone buttons on the callers’
telephones. FAX Attendant can be used as a personal fax receiving service, a fax
messenger to individuals or groups, or as an information service allowing callers to
request different fax messages through an interactive voice prompt/touch-tone
interface.
FAX Attendant includes the following services:
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Fax Call Answer
The Fax Call Answer Service allows FAX Attendant to receive fax messages
for subscribers whose fax machines are busy or out of paper. This service
also enables subscribers to use personal fax mailboxes for confidential receipt
and remote access to fax messages.
The Outcalling feature allows FAX Attendant to call a subscriber when a new
fax message arrives. The subscriber can specify the telephone or pager
number to be called.
Fax Mail
The Fax Mail Service allows subscribers to send fax messages to one or
more fax numbers or use a distribution list; retrieve fax messages from their
mailbox; record personal greetings; change their account passwords, delivery
report setting, and autoprint setting; administer outcalling; and create fax
distribution lists.
Fax Response
The Fax Response Service allows prospective customers to call a dedicated
phone number to retrieve information on products or services, news, or any
other hard copy information. The Fax Response Service directs callers
through a series of prompts to retrieve information on their fax machines.
Callers are greeted with spoken prompts that guide them in pressing touch-
tone buttons to access the information.
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