5 troubleshooting, Troubleshooting table – HP ProLiant DL380 Server User Manual

Page 61

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5 Troubleshooting

Troubleshooting table

Troubleshooting

Issue

Improper use of the Toolkit utilities and modification of the
CONREP data files can result in loss of critical data.

Data loss in Toolkit

Because of the potential data-loss risk, only experienced
individuals should use the Toolkit utilities. Before using the
Toolkit, all necessary precautions must be taken to ensure
that mission-critical systems remain online if a failure occurs.

Not all options can be configured using Toolkit utilities.
Some options must be configured manually or with other

Configuring options using Toolkit utilities

configuration utilities, which are available online, before
they can be used with the Toolkit. For more information on
configuration, see the option documentation.

Because the -w argument does not capture certain types
of information, such as the administrator password, data

Input files for HPONCFG

files created with HPONCFG using the -w argument cannot
then be used as input files for HPONCFG, unless they are
modified first.

The script files and script segments in this guide are
provided only as examples. You must modify the scripts

Sample script files

for your environment. When creating or modifying your
own scripts, the pause command is a valuable tool to help
you determine that each step of the script is functioning as
desired.

HP ProLiant drivers must be added during Windows PE
customization to ensure the Toolkit utilities function properly.
See the readme.txt file provided.

HP ProLiant drivers

HP software requires that WMI support be enabled to
function in Windows PE properly.

WMI support

IFHW is case-sensitive. Incorrect case, misspellings, and
incorrect spacing cause the query to fail.

Non-functioning IFHW

The file format for the DOS version of CONREP and the
current version of CONREP are not compatible.

CONREP version compatibility

HPACUSCRIPTING supports only HP Smart Array
controllers. Review the HPACUSCRIPTING documentation
for the latest information.

HPACUSCRIPTING support

Booting from a USB drive key is supported only on certain
ProLiant servers. For more information, see the HP Insight

Booting from a USB drive key

Foundation suite for ProLiant website (

http://www.hp.com/

go/foundation

).

The IFHW and HWQUERY utilities can be used to
customize the DEPLOYSERVER.CMD script for your

Customizing the DEPLOYSERVER.CMD script

environment. For more information about these utilities, see

“Toolkit utilities” (page 23)

.

Any changes you make to the SETBOOTORDER will take
effect at the next reboot.

SETBOOTORDER changes

Troubleshooting table

61

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