HP Matrix Operating Environment Software - Manual (Page 56)

Unable to run Matrix recovery management operations because Matrix
recovery management Job is in progress or another Matrix recovery
management configuration operation is in progress.
Error message
If an Activate or Deactivate operation is in progress, no configuration operation is allowed, because
the Job is in progress. If a Matrix recovery management configuration operation is in progress, no
other Matrix recovery management configuration operations are allowed. Cause
Ensure that the failover process is not taking longer than usual and that the backend job process
hp_lsdt_automation.exe
is running. Wait for the Activate or Deactivate operation to finish.
Action
Unable to import Storage Management Servers. Error message
A Storage Management Server is not properly configured in the HP Matrix Operating Environment
user interface. Cause
Ensure that the Storage Management Server is discovered in the HP Matrix Operating Environment
user interface. Ensure that Open SSH is installed and configured on the Storage Management Action
Server. If not, run Configure →Configure or Repair Agents from the HP Matrix Operating Environment
user interface. Ensure that the credentials for the user are also the login credentials for the server
in the HP Matrix Operating Environment user interface.
Import Failed. Error message
Possible causes include an invalid import file, HP Logical Server Automation service is not running,
or one or more recovery logical servers are in an active state. Cause
Ensure that a valid file exported from the Local Site is used to import the Matrix recovery management
configuration at the Remote Site. Confirm that the HP Logical Server Automation service is running Action
on the CMS. Ensure that all recovery logical servers to be managed by Matrix recovery management
are in a deactivated state at the time of the Matrix recovery management configuration import.
Import succeeded but not all storage managers have been fully configured.
Check Matrix recovery management log files for details.
Error message
Credentials were not configured for one or more remote Storage Management Servers. Cause
Action 1. Look at the mxdomainmgr.*.log file to find the remote Storage Management Servers with
credentials that were not configured.
2. Make sure that the Storage Management Servers are up and healthy.
3. Discover the Storage Management Servers on the CMS.
4. Click on the Matrix recovery management user interface Storage Management Servers tab.
5. Select the Storage Management Server that you want to configure, and click Edit.
6. Select the Refresh SIM Password box and click Save.
Warning messages
This section lists Matrix recovery management warning messages.
Warning: Matrix recovery management is being quiesced. Currently running
operations will be allowed to complete. No new operations can be started.
Warning
message
Matrix recovery management is being quiesced. All configuration buttons (Create, Edit, Delete,
etc…) are disabled. Cause
Wait for Matrix recovery management to be unquiesced. Action
56 Troubleshooting