HP ProLiant DL320e Gen8 Server User Manual
Page 15
Step 1 of 2: Completed using HP Passport Credentials: <HP passport
User ID>
.
Step 2 of 2: Complete Registration in HP Insight Online
(www.hp.com/go/InsightOnline).
Please confirm that you have completed the registration process in
HP Insight Online.
Allow up to 5 minutes for your registration request to be fully processed.
6.
Navigate to the Insight Online website at
, and then
log in with your HP Passport credentials.
7.
Follow the onscreen instructions in Insight Online, and provide your site, contact, and partner
information so that HP can deliver service for your HP ProLiant Gen8 server.
TIP:
To streamline the process when you have multiple servers to register, complete Step 1
for all of the servers, and then complete Step 2 for all of the servers during one Insight Online
session.
For detailed instructions, see the HP Insight Remote Support and Insight Online Setup Guide
for HP ProLiant Gen8 Servers and HP BladeSystem c-Class Enclosures.
8.
Return to the Insight Remote Support page in Intelligent Provisioning, and then click Confirm.
A message similar to the following appears:
Successfully registered!
HP Passport account used to register this server: <HP passport User
ID>
.
9.
Click the Continue right arrow to proceed to the Intelligent Provisioning home page (
).
10. For successful Insight Remote Support operation, verify the following after you install the system
software:
•
Optional: AMS is installed on the server and the server operating system is running.
HP recommends installing AMS. For more information, see the HP iLO 4 User Guide.
AMS is installed automatically if you use the Intelligent Provisioning Recommended
installation method.
AMS is one way in which iLO can obtain the name of the server. If iLO cannot obtain
the server name, the displayed server name in Insight Online and Insight RS is derived
from the server serial number. If you do not install AMS, do one of the following to ensure
that the server name is displayed correctly in Insight Online and Insight RS:
◦
For Windows systems only, start the operating system. Insight Online and Insight RS
will use the Windows computer name to identify the server.
◦
Configure the Server Name on the Administration
→Access Settings page in the iLO
web interface.
The server name is displayed in HP Insight RS and HP Insight Online, and can be viewed
by HP support and your authorized service provider, reseller/distributor, and installer.
To protect your privacy, do not use sensitive information in the name of the HP ProLiant
Gen8 server.
•
The HP ProLiant iLO 3/4 Channel Interface Driver is installed.
This driver is installed automatically if you use the Intelligent Provisioning Recommended
installation method.
For more information, see the HP iLO 4 User Guide.
Completing initial configuration and registration tasks
15