5 support and other resources, Contacting hp, Related information – HP ProLiant DL320e Gen8 Server User Manual
Page 83: Websites, Contacting hp related information
5 Support and other resources
Contacting HP
For worldwide technical support information, see the HP support website:
Be sure to have the following information available before you call HP:
•
Active Health System log: Download and have available an Active Health System log for
seven days before the failure was detected. For more information, see the
section.
•
Onboard Administrator SHOW ALL report (for HP BladeSystem products only) – more
information on obtaining the Onboard Administrator SHOW ALL report, see the HP website:
•
Technical Support registration number (if applicable)
•
Product serial numbers
•
Product model name and number
•
Product identification number
•
Applicable error messages
•
Add-on boards or hardware
•
Third-party hardware or software
•
OS type and revision level
Related information
Website
Document title
HP iLO 4 User Guide
HP Insight Diagnostics User Guide
HP Insight Management WBEM Providers User Guide
HP Insight Remote Support User Guides
HP Intelligent Provisioning Release Notes
HP ROM-Based Setup Utility User Guide
HP Service Pack for ProLiant Quick Start Guide
HP Smart Storage Administrator User Guide
HP UEFI System Utilities User Guide
Websites
•
HP Intelligent Provisioning:
•
HP iLO 4:
•
HP Active Health System:
Contacting HP
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