HP UPS Management Modules - Manual (Page 94)

Troubleshooting 94
Event notifications are not being sent
Action: While email and SNMP trap notifications must be set up on their respective screens, notifications
must also be enabled per event on the Event Notifications screen ("
Event Notifications menu " on page
67 ).
FTP error messages appear when connecting
through Linux
Symptom: When connecting to FTP through Linux, error messages about bad commands appear.
Action: The user can log in although the error messages appear.
Flash update fails over a serial connection
Action: Disable any serial port being configured during the flash update, such as iLO, or use an FTP
connection.
HP SIM lists a discovered UPS as Unmanaged in the
System Type column
Action:
1. Delete the discovered UPS from HP SIM.
2. Using the management module web interface, add the HP SIM server as a Manager on the SNMP
Managers tab (on page
65 ).
3. Rediscover the UPS in HP SIM.
HPFlash does not install image.bin on a Pentium III
Symptom: The image.bin file is not installed on a Pentium III during a serial upgrade.
Possible Cause: The minimum hardware requirement for HPFlash is Pentium 4.
Action: Be sure that the hardware meets the minimum HPFlash requirements.
Initiate Battery Test Command Has Been Sent
message not displayed
Action: View the results of the battery test on the Application Log screen (" Application Log menu " on page
58 ).