Locating the source of your problem – HP Designjet 350c Printer User Manual

Page 133

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9–3

Company confidential. Pelican User’s Guide, Ed 1, Final. Freeze Status: frozen

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Locating the source of your problem

1

Check the status of the front-panel lights. For an explanation, see chapter 8.

2

Test the plotter, as follows:

a

Switch the plotter off.

b

Ensure that the power cord is firmly inserted in the plotter and plugged in to an
outlet that you know works.

c

Switch the plotter on.

d

Print a demonstration plot (see page 1–26). If the plotter plots this correctly, the
problem is probably not with the plotter.

3

Test your computer hardware and interface, as follows:

a

Ensure that you are using the correct interface cable between the computer and
the plotter and that it is firmly connected to the correct ports (see pages 1–17
and 10–11).

b

Serial interface users only. Check that the serial interface settings on the Setup
Sheet match the requirements of your computer hardware and application
software (see page 1–19).

Localization Note. Very similar to Loquillo UG p9-3.

TROUBLE–

9

SHOOTING

Troubleshooting

Locating the source of your problem

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