Understanding mopy disk-error messages – HP LaserJet 4100 Multifunction Printer series User Manual

Page 97

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Understanding mopy disk-error messages 95

Understanding mopy disk-error messages

The following table lists the mopy disk error numbers reported on the collation or job
storage disk error pages that are printed when an error occurs.

Mopy disk error messages

Disk
error no.

Error description

Solution

1

Disk volume not present—it may
be uninitialized.

Initialize the hard disk. If the problem persists,
replace the hard drive.

3

A requested file or directory
could not be found.

Possible data corruption has occurred. Delete
the job that prompted the error.

5

Invalid # of bytes given in a
read/write request.

Possible data corruption has occurred. Delete
the job that prompted the error.

6

Attempt to create a file or
directory that already exists.

You have sent a user name that is the same as
an existing directory. Change the user name in
the driver and resend the job.

15

Bad disk.

Initialize the hard disk. If the problem persists,
replace the hard drive.

16

No volume label.

Initialize the hard disk. If the problem persists,
replace the hard drive.

23

Bad seek request—the resulting
offset would be negative.

Possible data corruption has occurred. Delete
the job that prompted the error.

24

Unexpected internal error.

Possible data corruption has occurred.
Delete the job that prompted the error.

A disk media problem has occurred.
Initialize the hard disk.

If the problem persists on a hard drive,
replace the hard drive.

55

Bad file system.

Possible data corruption has occurred.
Delete the job that prompted the error.

Disk media problem has occurred. Initialize
the hard disk.

If the problem persists on a hard drive,
replace the hard drive.

56

Hardware failure.

Replace the hard drive.

59

Stored jobs are stored in
directories created for each
user. A limited number of
directories can be put on a disk
and the maximum number of
directories has been reached

Delete all jobs stored for a user. The
firmware automatically deletes the directory
for a user with no stored jobs.

Delete other directories on the disk.

70

Disk error

Contact an HP-authorized service and support
representative.

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