HP Officejet Pro K8600 Printer User Manual

Page 7

Advertising
background image

Solve printing problems ..........................................................................................................55

The device shuts down unexpectedly ...............................................................................55
All device lights are on or flashing ....................................................................................55
The device is not responding (nothing prints) ...................................................................55
Device does not accept printhead ..................................................................................... 56
Device takes a long time to print .......................................................................................57
Blank or partial page printed .............................................................................................57
Something on the page is missing or incorrect .................................................................58
Placement of the text or graphics is wrong .......................................................................58
Device prints half a page, then ejects the paper ...............................................................59

Poor print quality and unexpected printouts ............................................................................59

Poor quality printouts ........................................................................................................60
Meaningless characters print ............................................................................................60
Ink is smearing .................................................................................................................61
Ink is not filling the text or graphics completely .................................................................61
Output is faded or dull colored ..........................................................................................61
Colors are printing as black and white ..............................................................................62
Wrong colors are printing ..................................................................................................62
Printout shows bleeding colors .........................................................................................62
Colors do not line up properly ...........................................................................................63
Lines or dots are missing from text or graphics ................................................................63

Solve paper-feed problems .....................................................................................................63

A paper-feed problem is occurring ....................................................................................63

Solve device management problems ......................................................................................65

Embedded Web server cannot be opened .......................................................................65

Troubleshoot installation issues ..............................................................................................66

Hardware installation suggestions ....................................................................................66
Software installation suggestions ...................................................................................... 66
Solve network problems ...................................................................................................67

Clear jams ..............................................................................................................................68

Clear a jam in the device ..................................................................................................68
Tips for avoiding jams .......................................................................................................69

6 Control-panel lights reference

Interpreting control-panel lights ..............................................................................................71
Interpreting network connector lights ......................................................................................76

A HP supplies and accessories

Order printing supplies online .................................................................................................77
Accessories ............................................................................................................................77
Supplies ..................................................................................................................................77

Ink cartridges ....................................................................................................................77
Printheads ........................................................................................................................78
HP media ..........................................................................................................................78

B Support and warranty

Hewlett-Packard limited warranty statement ...........................................................................80
Obtain electronic support ........................................................................................................81

Contents

3

Advertising