HP LaserJet 2300 Printer series - Manual (Page 88)

86 Chapter 4 Problem solving ENWW
The printer does not respond
when you select Print in the
software. The printer is out of paper. Add paper.
The printer might be in manual feed
mode. Change the printer from manual
feed mode (see
“ MANUAL FEED ” on
page 149 ).
The cable between the computer
and the printer is not connected
properly. Disconnect and reconnect the
cable.
The printer cable is defective. If possible, attach the cable to
another computer and print a job
that you know works. You might
also try using a different cable.
The wrong printer was selected in
the software. Check the software printer selection
menu to make sure that an
HP LaserJet 2300 series printer is
selected.
There might be a jam. Clear any jams, paying careful
attention to the duplexer area. See
“Clearing jams” on page 97 .
The software for the printer is not
configured for the printer port. Check the software’s printer
selection menu to make sure that it
is using the correct port. If the
computer has more than one port,
make sure that the printer is
attached to the correct one.
The printer is on a network and is
not receiving a signal. Disconnect the printer from the
network and use a parallel or US B
cable to attach it directly to a
computer. Reinstall the printing
software. Print a job that you know
works.
Clear any stopped jobs from the
print queue.
The printer is not receiving power. If no lights are on, check the power
cord connections. Check the power
switch. Check the power source.
The printer is malfunctioning. Check the control panel display for
messages and lights to determine if
the printer is indicating an error.
Note any message and see
“Interpreting control-panel
messages” on page 89
.
Symptom Possible cause Solution