Hp technical support, Customer self repair – HP StoreOnce Backup User Manual
Page 172
Table 35 Document conventions (continued)
Element
Convention
Monospace
text
•
File and directory names
•
System output
•
Code
•
Commands, their arguments, and argument values
Monospace, italic
text
•
Code variables
•
Command variables
Emphasized monospace text
Monospace, bold
text
!
Indicates that failure to follow directions could result in bodily harm or death.
:
Indicates that failure to follow directions could result in damage to equipment or data.
:
Provides clarifying information or specific instructions.
NOTE:
Provides additional information.
HP technical support
For worldwide technical support information, see the HP support website:
Before contacting HP, collect the following information:
•
Product model names and numbers
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Error messages
•
Operating system type and revision level
•
Detailed questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StoreOnce product. If a CSR part
needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a
repair can be accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the
CSR website:
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