HP ProBook 440 G2 Notebook PC User Manual

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Appendix B Troubleshooting .............................................................................................................................. 93

Troubleshooting resources ................................................................................................................. 93
Resolving issues ................................................................................................................................ 93

The computer is unable to start up .................................................................................... 93
The computer screen is blank ............................................................................................ 93
Software is functioning abnormally .................................................................................... 94
The computer is on but not responding ............................................................................. 94
The computer is unusually warm ....................................................................................... 94
An external device is not working ...................................................................................... 94
The wireless network connection is not working ................................................................ 95
A disc does not play ........................................................................................................... 95
A movie is not visible on an external display ..................................................................... 95
The process of burning a disc does not begin, or it stops before completion .................... 96

Appendix C Electrostatic discharge ................................................................................................................... 97

Index ................................................................................................................................................................... 98

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