Using f11 recovery tools (select models only), Using windows 7 operating system media – HP ProBook 440 G2 Notebook PC User Manual

Page 91

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1.

If possible, back up all personal files.

2.

If possible, check for the presence of the Windows partition.
To check for the Windows partition, select Start > Computer.

NOTE:

If the Windows partition is not listed, you must recover your operating system and

programs using the Windows 7 operating system DVD and the

Driver Recovery media. For

additional information, see

Using Windows 7 operating system media on page 81

.

3.

If the Windows partition is listed, restart the computer, and then press

f8

before the Windows

operating system loads.

4.

Select Startup Repair.

5.

Follow the on-screen instructions.

NOTE:

For additional information on recovering information using the Windows tools, select Start >

Help and Support.

Using f11 recovery tools (select models only)

CAUTION:

Using

f11

completely erases hard drive contents and reformats the hard drive. All files

that you have created and any software that you have installed on the computer are permanently

removed. The

f11

recovery tool reinstalls the operating system and HP programs and drivers that

were installed at the factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using

f11

:

1.

If possible, back up all personal files.

2.

If possible, check for the presence of the HP Recovery partition: click Start, right-click Computer,

click Manage, and then click Disk Management.

NOTE:

If the HP Recovery partition is not listed, you must recover your operating system and

programs using the Windows 7 operating system media and the

Driver Recovery media. For

additional information, see

Using Windows 7 operating system media on page 81

.

3.

If the HP Recovery partition is listed, restart the computer, and then press

esc

while the “Press

the ESC key for Startup Menu” message is displayed at the bottom of the screen.

4.

Press

f11

while the “Press <F11> for recovery” message is displayed on the screen.

5.

Follow the on-screen instructions.

Using Windows 7 operating system media

If you cannot use the recovery media you previously created using the HP Recovery Disc Creator

(select models only), you must purchase a Windows 7 operating system DVD to reboot the computer

and repair the operating system.
To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to

http://www.hp.com/support

. For worldwide support, go to

http://welcome.hp.com/country/us/en/

wwcontact_us.html

. You can also order the DVD by calling support. For contact information, see the

Worldwide Telephone Numbers booklet included with the computer.

CAUTION:

Using a Windows 7 operating system DVD completely erases hard drive contents and

reformats the hard drive. All files that you have created and any software that you have installed on

the computer are permanently removed. When reformatting is complete, the recovery process helps

you restore the operating system, as well as drivers, software, and utilities.

Performing a system recovery 81

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