HP ProBook 440 G2 Notebook PC User Manual

Page 98

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of the operating system to isolate hardware failures from issues that may be caused by the operating

system or other software components.
To start HP PC Hardware Diagnostics UEFI:

1.

Turn on or restart the computer, quickly press

esc

, and then press

f2

.

After pressing

f2

, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI)

tools in the following order:
a.

Connected USB drive

NOTE:

To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 88

.

b.

Hard drive

c.

BIOS

2.

Use the keyboard arrow keys to select the type of diagnostic test you want to run, and then

follow the on-screen instructions.

NOTE:

If you need to stop a diagnostic test while it is running, press

esc

.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE:

The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English

only.

1.

Go to

http://www.hp.com

.

2.

Point to Support, located at the top of the page, and then click Download Drivers.

3.

In the text box, enter the product name, and then click Go.
– or –
Click Find Now to let HP automatically detect your product.

4.

Select your computer model, and then select your operating system.

5.

In the Diagnostic section, click HP UEFI Support Environment.
– or –
Click Download, and then select Run.

88 Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)

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